SOMELLE / CUSTOMER INFORMATION

Shipping, simplified.

The pieces that make home feel like home deserve a straightforward journey to your door. From inviting bedding to everyday bath and living textiles, we aim to make receiving your Somelle order feel as considered as choosing it.

Complimentary shipping3–5 calendar days
Soft white bed linens arranged in a light, minimalist bedroom
Somelle / Restful living

THE ESSENTIALS

What you can expect.

01 / SHIPPING

Always complimentary.

Free shipping is included on all Somelle products, without an additional shipping charge.

02 / DELIVERY

3–5 calendar days.

Our stated delivery timeframe is 3–5 calendar days. External delivery disruptions can sometimes affect timing.

03 / VISIBILITY

Follow your order.

Use Somelle's order-tracking page to check available shipment updates as your order makes its way to you.

FROM SELECTION TO DELIVERY

A thoughtful journey home.

There is comfort in knowing what comes next. Here is a simple guide to the journey of an order, from choosing your textiles to following its delivery.

01

Choose your pieces.

Select the bedding, bath linens, curtains, or finishing textiles suited to your home. Check product dimensions and options before completing your purchase.

02

Keep your order details.

Retain your order reference and delivery information so that you can identify your purchase and request assistance if needed.

03

Track its progress.

Visit our tracking page for available shipping progress and keep an eye on the delivery details associated with your order.

Track your order
A neatly folded white towel resting on the edge of a bathtub
Somelle / Bath essentials

CLARITY IN THE DETAILS

Made for your everyday.

A fresh set of towels, a softly layered bed, or a new throw for the living room can become part of the rituals that make a space yours. We want the information around their delivery to feel equally simple.

Shipping is complimentary across our product range. Our delivery timeframe is 3–5 calendar days, with order tracking available through the Somelle tracking page.

Comfort should begin long before you open the package.

POLICY NOTES

The details worth knowing.

Clear expectations are part of considered service. These points explain the practical information to keep in mind when planning for your Somelle delivery.

01

Delivery timeframe

The stated delivery window is 3–5 calendar days. This is the expected timeframe rather than a promise of delivery at a particular hour.

02

Shipping cost

Somelle offers free shipping on all products. There is no separate standard shipping charge on your order.

03

Tracking your purchase

You can check for available order updates using our Track Your Order page. Keep your order information close at hand when looking up a shipment.

04

Questions or interruptions

If your order has not arrived as expected, or your delivery details need attention, our customer support team is available 24 hours a day, seven days a week.

AFTER YOUR DELIVERY

Feel at home with your choice.

Once your Somelle pieces arrive, take a moment to review them against your order and check their product-specific care instructions. Every fabric, size, and finish has its own character.

If something is not quite right, Somelle offers free returns and exchanges within 30 days. Our support team can help you understand the next steps for a return, exchange, or delivery concern.

30-day free returns & exchanges
Customer care available 24/7

Sunlight filtering gently through sheer curtains at a window
Somelle / Living textiles

HELPFUL ANSWERS

Shipping questions.

A few clear answers to help you plan for your delivery and know where to turn if you need assistance.

Is shipping free on every order?

Yes. Somelle provides free shipping on all products.

How long does delivery take?

Somelle's stated delivery timeframe is 3–5 calendar days. Unforeseen shipping or delivery disruptions may affect the actual arrival date.

Where can I track my order?

Use the Track Your Order link above to check for available updates. Keep your order reference and delivery details available when checking progress.

What if I have a delivery concern?

Contact Somelle's support team with your order details and a description of the concern. Customer support is available 24 hours a day, seven days a week.

Can I return or exchange an item?

Somelle offers free returns and exchanges within 30 days. Our support team can help explain the applicable process for your purchase.

SOMELLE / ALWAYS HERE

Here when you need us.

Whether you have a question about a delivery, are checking on a recent order, or need guidance with your home textiles, our team is here to help you find a clear next step.

Contact Somelle

support@somelle.lol
+1 (470) 404-4764
24/7 customer support

Somelle — thoughtfully considered home textiles. 9520 Ironwood Court, Mobile, AL 36608, United States