01 / INTRODUCTION
Scope of This Policy
This policy describes how Somelle handles personal information in connection with visits to our website, shopping activities, purchases, order tracking, customer support, and related communications.
Personal information is information that identifies or can reasonably be linked to an individual, subject to applicable law. External websites and services may have their own privacy practices.
02 / INFORMATION
Information We Collect
The information processed depends on the features you use and information you provide.
- Contact details: Name, email address, phone number, and billing or delivery address.
- Order information: Products, order numbers, purchase history, delivery status, and returns or exchanges.
- Customer communications: Information submitted in messages and support enquiries.
- Technical details: Browser, device, IP address, referring pages, and browsing interactions, as collected through enabled website technology.
- Payment-related details: Transaction status and limited payment references made available by payment processors. Payment providers handle information according to their systems and terms.
03 / PURPOSE
How We Use Information
Information may be used to complete transactions, provide order confirmations, arrange shipping, support tracking, resolve customer questions, process returns, maintain site functions, and identify potential fraud.
We may also use information to meet legal obligations, administer communications, understand website performance, and support marketing where permitted.
04 / PROVIDERS
When Information Is Shared
Personal information may be disclosed to service providers involved in operating the store, including Shopify, payment processors, delivery and tracking providers, customer support services, and enabled analytics or communications tools.
Information may also be disclosed where required or permitted by law, or in connection with a lawful business transaction. Service providers can maintain separate privacy terms covering their own processing.
Which services receive information depends on the payment methods, apps, and integrations active when you use Somelle.
05 / WEBSITE TECHNOLOGY
Cookies & Tracking Tools
Cookies and similar technologies may be used for cart and checkout functions, website preferences, analytics, and marketing activities where applicable.
You can adjust available preferences through your browser and any consent tools displayed on the website. Blocking essential cookies can affect checkout or other shopping features.
06 / COMMUNICATIONS
Email & Marketing
When you subscribe, your email address and subscription status may be used to send Somelle collection updates, home inspiration, and selected offers where permitted.
Successful email subscribers receive an automatic 15% sitewide discount, without a discount code and without a first-order limitation. You can unsubscribe from marketing emails using the instructions within them. Essential order communications may still be sent.