Your Selection
Once you've completed your purchase, keep your order details available for reference whenever you need delivery information or support.
SOMELLE / DELIVERY JOURNAL
Shipping, Simplified.
Beautifully considered essentials deserve a thoughtful experience from the moment you place your order. Discover our shipping details, delivery timeframe, and simple ways to stay informed as your Somelle selections make their way home.
Somelle / Bedding & Soft Layers
Restful Everyday Living
01 / SHIPPING
Complimentary
Free shipping on every Somelle product.
02 / DELIVERY
3–5 Days
Our stated delivery timeframe in calendar days.
03 / SUPPORT
Always Available
Customer assistance available 24 hours a day, seven days a week.
THE JOURNEY HOME
From Selection to Delivery.
A straightforward way to understand what happens after you choose your favorite bedding, bath, or home textile essentials.
Stay Informed
Use our dedicated order-tracking page to view the available progress of your Somelle purchase.
Track OrderMade for Home
Our stated delivery timeframe is 3–5 calendar days. Your selected essentials are one step closer to becoming part of your everyday rituals.
Somelle / Bath Towels & Textiles
Softness in Every Detail
COMFORT, BEYOND THE PRODUCT
Every Detail Counts.
A beautifully made home comes together through the little details. Fresh sheets, inviting towels, supportive pillows, and thoughtfully chosen textures all shape the way your spaces feel.
At Somelle, we believe that the experience surrounding these essentials should feel equally considered. Clear shipping information, straightforward tracking, and accessible customer care are part of that experience.
01
Complimentary Shipping
02
Clear Delivery Information
03
Convenient Order Tracking
04
24/7 Customer Assistance
DELIVERY INFORMATION
What to Expect.
Essential information to help you shop with clarity and confidence.
Free on Every Order
Somelle offers complimentary shipping on all products. Whether you're selecting a complete sheet set, a new bathrobe, or decorative home textiles, no additional shipping charge applies under our stated store policy.
3–5 Calendar Days
Our stated delivery timeframe is 3–5 calendar days. Calendar days include weekends, unlike business-day calculations. Please refer to your order information for updates relevant to your purchase.
Follow Your Purchase
Our dedicated tracking page allows you to check the available status of your order. Keep your purchase information accessible so you can enter the requested details.
Assistance Around the Clock
Have a question about delivery, your order details, or an unexpected update? Our customer support service is available 24/7 to help you understand the next steps.
YOUR ORDER, AT A GLANCE
Follow Your Delivery.
Keep up with the available progress of your Somelle purchase using our dedicated order-tracking service. A simple way to stay informed as you look forward to your new home essentials.
Track Your Order
Have your order details ready when
accessing the tracking page.
HELPFUL ANSWERS
Shipping Questions.
A few useful answers about delivery, tracking, address updates, and reaching the right support.
How much does shipping cost?
Shipping is free on all Somelle products. Our stated store policy does not require a minimum purchase amount to receive complimentary shipping.
How long will my order take to arrive?
Somelle's stated delivery timeframe is 3–5 calendar days. You can check your order-tracking information for updates specific to your purchase.
Where can I track my order?
Visit our Order Tracking Page and enter the requested order information to view available updates.
Can I update my shipping address?
If you need to correct or update your delivery information, contact customer support as soon as possible with your order details.
Changes may not be possible once an order reaches certain stages of processing or delivery, so we recommend requesting assistance promptly.
What if my tracking information hasn't changed?
Tracking information may not always show a new update immediately. Check the dedicated tracking page again, and reach out to customer support if you need assistance understanding your order status.
What should I do if my order is delayed?
Start by checking the available order-tracking information.
If you still need help, share your order number and a description of the issue with our customer care team. They can assist you with your delivery enquiry.
What if I need to return an item?
Somelle offers free returns and exchanges within 30 days. Please review our Returns & Refunds Policy for the applicable requirements and instructions.
SOMELLE / CUSTOMER CARE
Here Whenever You Need.
We understand that every order is part of making your home feel more comfortable and inviting.
Whether you're waiting for a fresh bedding set, beautiful new towels, or the finishing touches for your living space, we're here to help make the experience feel simple and reassuring.
If you need assistance with your order, delivery, or tracking details, our customer care team is available around the clock.
Contact Somelle
support@somelle.lol
+1 (470) 404-4764
Somelle / Cushions & Living Textiles
Comfort Beyond the Bedroom
Somelle — The Art of Everyday Comfort